Telecom Formula Welcom chooses HFS

Date: March 2011

Retail Synergie in Lieren is active in the area of delivering professional services to independent businesses in the automotive, do-it-yourself and telecom sectors. For its new telecom formula, Welcom has decided to collaborate with Harmony Financial Services

“We had our first discussions with Harmony in December 2010, and at the end of January we started selling”, says Monique Davy, Retail Synergie’s Commercial Director. “Welcom is a new telecom formula within our company, to which a large number of independent telecom retailers are affiliated, having previously worked under the flag of another formula that has now stopped. One of the reasons we chose for HFS, was the positive experiences a number of the telecom businesses already had with the high level of service provided by HFS. This is something we can now endorse, as, following the initial discussions, we were quickly able to arrive at an agreement, enabling us to immediately start sales at our affiliated retailers. Especially positive was the fact that on the day of the introduction, we were able to close the first insurances, and that was a positive confirmation of the view we already had of the quality of the product.”